toll-free number: 1-888-356-2233

Guest Services

Our staff are very knowledgeable about the region and all the incredible services it has to offer.* High-speed Internet computer available to motel guests.
* Free wireless high speed and dial up internet connection available in all rooms.
* 60 channels cable TV in all rooms.
* VCR & DVD player available for rent at the front desk.
* Photocopier and fax services: available during regular office hours.
* Telephone available in every room.
( Local calls are free and there is a low per minute rate and no surcharge on long distance calls )
* Wake up calls: automated and easy to use.
* Voice Mail: programmed voice mail makes it easy to receive messages in your room.
* Hair dryers: available at front desk.
* Guest Laundry: there is on-site guest laundry at the motel. Dry cleaning can be found at Nelson Cleaners in the 600 block of Baker Street.
* Iron and ironing boards: Just call the front desk and we’ll deliver it to you.
* Coffee: every room has a coffee maker and complimentary coffee.
* Pop machine with 10 selections available.
* Ice machine for drinks available.
* Fridge: every room has a fridge, Kitchenettes and full kitchen suites available.
* Air conditioning: each room has independent climate control.
* Massage service: in-room massage service available. (by appointment only)
* Pets: dogs are welcome at the Alpine – check our activities section for best dog walking areas.

Transportation services: The city bus stops in front of the motel and taxi service is readily available.
The Alpine can arrange door-to-door Air-porter service for the Castlegar Airport and also offers the Gravity First Chair ski and mountain bike shuttle service.

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